Whyte Studio has a 14-day return policy. You have 14 days from when your order is delivered to ship it back to the returns address. The order must be received at our head office within these 14 days to qualify for a refund.
- Items must be returned to us in perfect condition accompanied with the return information form.
- No exchanges or refund accepted on any sale or discount code items
- No exchanges or refund accepted on MADE TO ORDER items
- The product must be in the original condition as sent. The product must not be worn, altered, washed or damaged.
- The product must have all the original tags and labels attached.
- The Whyte Studio returns ribbon must be attached and not tampered with.
- For hygiene reasons we cannot offer returns or exchanges on lingerie. -- All returns are made at the customers expense.